We support three types of integration for HubSpot. Two integrations send information to HubSpot, and one of them receives it from HubSpot:
The Customer Relationship Management (CRM) integrations send fewer data options than Enterprise, which is a higher tier HubSpot account. Below are the events you get with CRM:
The data we can pass for Enterprise can be seen here.
Please note, we strongly recommend passing both the username
and email
fields with the same value when using HubSpot integrations. Otherwise, some types of integrations can result in missing data in certain conditions.
To start, you must pass the email
attribute for the user to Product Fruits via our JavaScript snippet to be able to use this integration. Without the email field, there is no way to map Product Fruits' activities to contacts in HubSpot.
This integration uses the HubSpot Contacts timeline feature. We send selected events to HubSpot Contacts. If you use their CRM, we can also send information to the Contacts' timeline. You also have the option to sync HubSpot Contact information to your Tracked Users section in Product Fruits. To enable this integration, navigate to the Integrations section (in the workspace menu) and locate HubSpot.
Click the Setup button followed by Connect your HubSpot account.
This will navigate you to the HubSpot authentication page and Product Fruits HubSpot application authorization. Once the process is complete, you should be returned to the Product Fruits page. Now, a Disconnect HubSpot account button should be visible instead.
Congratulations! The connection is established and we will now send events to the HubSpot Contacts timeline.
To see events in HubSpot, open a contact detail and select Product Fruits in the dropdown filter .
An example of an existing timeline:
You can use Product Fruits events in the HubSpot workflows editor. This brings you powerful customization options. For instance, you can send a congrats e-mail when the user finished a checklist.
When you use HubSpot Marketing Enterprise, you can track events. The HubSpot JavaScript snippet must be implemented into your application. Then, go to Integrations, click on HubSpot and then click Activate in the HubSpot Marketing Enterprise section. If you use HubSpot Marketing Enterprise, we can send events from Product Fruits to your HubSpot Marketing account. See more details about events here.
Syncing the information from your HubSpot contacts to your Product Fruits users allows you to segment content based on this information.
To get started, you'll first need to access the integrations page of your workspace. Once there, you'll need to switch the User Tracking API from the front-end only to full sync by clicking the button below.
Next, you can just connect your HubSpot account by clicking on the HubSpot integration and enabling the integration.