The chat integration uses a public JavaScript API of the selected chat provider. You have to install the chat widget into your application as you would normally do without Product Fruits integration in place. Then follow this article.

Turning on the chat integration

  1. Go to Widgets -> Life Ring Button 
  2. Switch to the Tools Buttons tab. 
  3. Enable the Show Chat button checkbox and select your chat provider. In this case, select Intercom.

Hide Intercom launcher button

To hide the default Intercom launcher, please follow this article (leads to the Intercom help pages).