The chat integration uses a public JavaScript API of the selected chat provider. You have to install the chat widget into your application as you would normally do without Product Fruits integration in place. Then follow this article.

Turning on the chat integration

  1. Go to Widgets -> Life Ring Button 
  2. Switch to the Tools Buttons tab. 
  3. Enable the Show Chat button checkbox and select your chat provider. In this case, select Crisp.

Install and hide Crisp chat launcher button

  1. Install Crisp JavaScript snippet into your application - follow Crisp installation documentation on this.
  2. Adjust the Crisp code to hide the default launcher button. Insert this line of code after the installation script: $crisp.push(["do", "chat:hide"])

Now you should be able launch Crisp chat from the Life Ring Button.