If you get this message for a tour step or a hint, then you need to check the URL template field on the step/hint in question. It must match the path segments for the URL on which it should display. Keep in mind, the origin of the URL is should not be placed here. Only the path segments are necessary.
For example, in the URL "https://help.productfruits.com/en/article/debugging-urls-dont-match", the origin of the URL is "https://help.productfruits.com" and the path segments are "/en/article/debugging-urls-dont-match".
Typical issues are:
?and it is always in a form of
key=value. Multiple parameters are separated by
&. For example
The solution is to use dynamic placeholders. See this article for more information.
Always check if the URL matches the current URL. Use dynamic placeholders for dynamic URLs.