Product Fruits is not loading

If no onboarding content can be seen in your application, you can check if Product Fruits is installed correctly by using your browsers' DevTools.

  • First, right-click somewhere on the page inside your application and click 'inspect'. 
  • Then, navigate to the 'console' tab.
  • On the bottom line, input window.productFruits.services and press enter. 

If a message like Uncaught ReferenceError: productFruits is not defined or undefined is returned, then this confirms that Product Fruits is not present in your application. Your developers will need to investigate and find out where Product Fruits is not installed correctly. If you need assistance, you can message us in our live chat or schedule a call with us here.