Segmentation

When setting up segmentation for (removed word) tours and announcements, it is important to keep different possibilities in mind. For example, depending on the properties (removed word) you pass to Product Fruits, you can segment by username, sign up date, and even whether the user is a paying customer or on a free trial. There are two different ways of finding properties that you can segment (removed word)

Finding information about yourself

Perhaps you only want a tour to appear for yourself for testing purposes. In this case, you'll need to know how to look up the information for your user account. A common point of confusion is when the username assigned to a particular user in your Product Fruits integration is different than that user’s username on your website/application, and it is typically never the same as your Product Fruits username. <-- not sure what the purpose of the sentence is after the comma, but it looks like it's probably unnecessary. Remove back to website/application if so. 

To find your user information, you can use the Live Debugger. Once it is launched, switch to the User information tab. 

Graphical user interface, application

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Once you have the username value (Dv9r4yVV in the example above), you can go to your tour settings and create the following custom rule: <-- added colon , typing comment for visibility

 Graphical user interface, text, application, chat or text message

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After saving, you can publish the tour. (Created new sentence) Now the tour will only appear for you. If you would like to see the tour again, you can either restart the tour for all users, or (removed words) your username alone. Since the tour is only segmented (removed words) for one user, both buttons will have the same effect. 

Finding information about your users

Of course, it is also possible to segment by other properties. It all depends on what information is set up to be passed to Product Fruits from your application. You can review which properties your setup consists of by checking the ‘Tracked Users’ section of Product Fruits. Clicking (removed word) the detail button for a particular user will display what information Product Fruits has and can segment from.

For example, the following custom rule applied to a tour would set the tour only to begin for users who belong to the role of ‘paid’ and who have finished the tour entitled Orientation.

Graphical user interface, application

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Example Segments

Signed up after a certain date

This rule will only apply to users who have signed up after a certain date. Great if you only want to show tours to new users who have signed up after implementing onboarding tours.