Typically, there are two types of multi-tenancy. We support both.
Domain-based multi-tenancy uses (sub)domains for different tenants/users. The application itself is the same, but it's accessed by different domains or subdomains. For example:
We support this scenario out-of-the-box. Once you deploy our JavaScript code to your application and it will run on all subdomains.
Note 1 When creating a workspace, you must enter an Application URL. This URL is used solely for the purpose of the tours/hints editor. You should enter a URL that you can use for building content.
Note 2 If you use the Product Fruits Chrome extension, the Product Fruits content will only load on the Application URL. Domain-based multi-tenancy is not supported through the extension, which means you must do the standard JavaScript snippet installation in order for it to work.
URL-based tenancy means that you distinguish users by a parameter in the URL path. For example:
All onboarding content except tours and hints will work without further configuration.
Tours and hints cards have a URL template field, which says where cards should be displayed. For multi-tenancy, follow the Dynamic URLs article.
