What is Product Fruits?


Product Fruits adds guidance, help, announcements and feedback tools inside your web app. Pick a feature to get started.

Features

Glossary

Annotation

Information that tells Elvin what an area, element or action in your app means, so it gives more accurate help.

Card

A single step in a Tour or Flow. It can hold text, media and buttons.

CSS Selector

How Product Fruits finds a specific element on a page, such as the button a Hint attaches to.

Debugger

Shows the current state of your content and why an item is or isn't shown to a user.

Editor Extension

The browser extension for creating, editing, previewing and testing content on your app.

Full Preview

Try content on your app before the installation snippet is live there.

MAU (Monthly Active User)

A unique user of your app in a monthly billing period, counted once by the identifier your app sends.

NPS (Net Promoter Score)

A loyalty score from -100 to 100 based on "How likely are you to recommend us?"

Publish

Makes content available to eligible users. Schedule, URL rules and targeting still apply.

Segment

A reusable group of users matching rules like role, plan, language or behavior.

Target Element

The interface element a Tour card, Hint or tracked action attaches to.

Tracked User

An end user identified by the ID and properties your app sends to Product Fruits.

Workspace

Holds one product or environment's content, settings, users and analytics. Many teams use separate workspaces for staging and production.